In Service Sectors, Why EQ Matters?
Emotional Intelligence in Service Industries such as Banking, Shipping, Logistics, Hospitality,Telecom,Retail and many more when it comes to customer engagement Key Skills for Raising Emotional Intelligence Article by: Dr. Pratik P. SURANA (ACTP,Ph.D., EQ I 2.0 Certified Practitioner) Chief Mentor and Founder,Quantum Group Although the positive association between the service sector share of output and per […]
Use Your EQ for Delivering Performance Feedback!!
Use your EQ for Giving and Receiving Performance Feedback Feedback : A manger’s Nightmare Article by Dr. Pratik P. SURANA Chief Mentor and Founder Quantum http://www.youtube.com/pratik0510 http://www.facebook.com/pratik0510 There are two types of performance feedback that give Supervisors and managers their greatest headache – the inconsistent performer and the high performer. Whilst the principles of good feedback […]
Can EQ Be Improved?
Can You Really Improve Your Emotional Intelligence? Article by: Dr. Pratik P. SURANA (ACTP,Ph.D.,EQ I 2.0 Certified Assessor and Coach) Chief Mentor and Founder Quantum Group pratiks@quantumtrainings.com Facebook: http://www.facebook.com/pratik0510 Youtube: http://www.youtube.com/pratik0510 Skype: pratiksqicpl Who wouldn’t want a higher level of emotional intelligence? Studies have shown that a high emotional quotient (or EQ) boosts career success, […]
Supporting Yourself in Change Management: How EQ Can Help?
Article by Dr. Pratik P. SURANA Chief Mentor and Founder Quantum Group pratiks@quantumtrainings.com Facebook: http://www.facebook.com/pratik0510 Youtube: http://www.youtube.com/pratik0510 Skype: pratiksqicpl It has been said that change is the only constant in life. Change is taking place everywhere around us, all the time. As we navigate the winds of change, we all need support: whether going through a divorce, recovering […]
Emotionally Intelligent Leadership for Professional Success!!
Emotionally Intelligent Leadership for Professional Success: A case study! Article by: Dr. Pratik P. SURANA ( ACTP,Ph.D. ,EQ I 2.0 Certified Trainer and Assessor) Chief Mentor and Founder, Quantum Group Emails: pratiks@quantumtrainings.com , pratiks@qicpl.com FB: http://www.facebook.com/pratik0510 Youtube: http://www.youtube.com/pratik0510 Emotional intelligence can be misunderstood and misrepresented. But the bottom line is that the manager who can think […]
Why Is It Important to Know Your EQ?
Why Knowing your Emotional Quotient works Article by: Dr. Pratik P. SURANA (ACTP,Ph.D., EQ I 2.0 Certified Practitioner) Chief Mentor and Founder, Quantum Group pratiks@quantumtrainings.com http://www.youtube.com/pratik0510 http://www.facebook.com/pratik0510 Skype: pratiksqicpl So you still regret the decision made in an impulse or things you said in a fit of rage? is that the difference you have not […]
Moving from Work Pressure to Work Pleasure!!!
Moving from Work Pressure to Work Pleasure? Being Happy @ Work Article by Dr. Pratik P. SURANA Chief Mentor and Founder Quantum Group worldwide pratiks@quantumtrainings.com http://www.facebook.com/pratik0510 http://www.youtube.com/pratik0510 Skype: pratiksqicpl Lisa was falling behind at work. Every morning she woke up nervous about the workday ahead of her. Every evening she went home thinking of all […]
“Work Overload? Start Uploading!! The Art of Managing Self with Work!!”
Overloaded with work? Start Uploading Article by Dr. Pratik P. SURANA Chief Mentor and Founder Quantum Group pratiks@quantumtrainings.com http://www.youtube.com/pratik0510 http://www.facebook.com/pratik0510 Skype: pratiksqicpl Are you stuck? Stuck trying to rework a project or looking for the “perfect” solution? Stuck searching for the latest brainstorm, new business idea, or product stream? Are you stuck waiting for that […]
Deadlines, Milestones and Stress Management!!
Deadlines, Milestones and Stress Management!! Deadlines, Milestones and Stress Management!! How you can tackle the Necessary evils one has to face and survive in the Line of Fire Article by Dr. Pratik P. SURANA Chief Mentor and Founder Quantum Group http://www.youtube.com/pratik0510 http://www.facebbok.com/pratik0510 Skype: pratiksqicpl Email: pratiks@quantumtrainings.com As Working professionals every day we are faced with deadline […]
Monday Blues or Poor Time Management? How to Overcome It?
Monday Blues or Poor Time Management? Article by Dr. Pratik P. SURANA Chief Mentor and Founder Quantum group pratiks@qicpl.com http://www.youtube.com/pratik0510 http://www.facebook.com/pratik0510 skype: pratiksqicpl The way that you start the day nearly always sets the tone for the rest of it. If you begin in a rush, feeling frazzled and harassed, it’s very likely that the […]
